Question 1

You've got a new website, can I still price items and pay my account?

Accepted Answer

The answer to both is yes. Sign in using the 'Sign in' button, and you'll be redirected to the appropriate pages.

Question 2

How can I login?

Accepted Answer

Click the 'Account' button and enter your email address and password as you normally would.

Question 3

I've forgotten my password, what do I do?

Accepted Answer

Click the 'forgotten password' button on the login page and follow the on screen instructions.

Question 4

Have your prices increased?

Accepted Answer

Our prices are regularly reviewed, but tend to remain static and are unlikely to swing significantly. If you've noticed a large jump it may simply be that you are not signed in. Always ensure you are signed in to see our lowest prices!

Question 5

How can I place an order?

Accepted Answer

Simply fill your basket from our Component Shop, build a sign in Sign Builder or fill out a quick enquiry form on the Sign Systems pages. And if none of those options take your fancy you can always give us a call or send an email with the details. We'll be happy to help either way!

Question 6

Can I have my goods delivered to a third party address?

Accepted Answer

Yes, you can. At the time of order let us know where you'd like it to go and we'll plain wrap it for delivery to the third party address.

Question 7

I'm a trade account customer, how can I pay my account?

Accepted Answer

You can pay your account online by logging in, or by sending us a BACS or CHAPS payment. The details will be on the bottom of your order confirmation and invoice.

Question 8

Do you have downloadable information for your products?

Accepted Answer

Yes, we have PDFs for download available from either the 'Sign Systems' pages, or via our downloads page located in 'Services & Help'.

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